Digital Grievance Management System for Labor Organizations

Transform how your union handles grievances with automated tracking, NLRB and DOL/OLMS compliance, and mobile access. Ensure duty of fair representation while maintaining proper documentation for labor relations and federal reporting requirements. Poor communication costs US businesses $1.2 trillion annually [4], while 86% of employees cite poor communication as the cause of workplace failures [5].

80%
of workforce is deskless [6]
52%
higher mobile grievance queries [7]
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Grievance case GR25-0001 showing employer rule violation details, assigned steward Connor Murphy, and case progress at step 4 of 6

Streamlined Grievance Processing

Mobile-first • NLRB & DOL/OLMS Compliant • Real-time Updates

3

How to Manage Union Grievances Efficiently

With 80% of the workforce being deskless [6] and 52% higher mobile assistance-seeking queries for grievance-related issues [7], union representatives need mobile-first grievance management tools that work anywhere, anytime.

Comprehensive Grievance Management Features

Everything you need to handle grievances efficiently and compliantly

Guided Grievance Tracking System

Comprehensive grievance tracking software that guides union members and representatives through each step of the process with transparent progression monitoring and deadline alerts.

Dispute Resolution Tools

Structured communication workflows and union dispute resolution tools that facilitate collaborative problem-solving.

Document Management

Secure grievance document management with organized storage, version control, and easy retrieval of case files.

Mobile Representative Access

Field-optimized grievance processing with union representative mobile access for real-time case updates and member support.

Analytics & Reporting

Comprehensive grievance reporting and analytics for outcome tracking and pattern analysis to improve union operations.

Real-time Notifications

Instant push notifications for grievance status updates and critical case developments. Deadline reminders coming soon.

Compliance & Security

Built to meet legal requirements and protect sensitive union data

NLRB & DOL/OLMS Compliance

Full compliance with NLRB grievance procedures and DOL Office of Labor-Management Standards requirements for duty of fair representation and federal reporting.

Audit Trail

Comprehensive audit trail capabilities for legal requirements and transparency.

AES-256 Encryption

Advanced data security measures with AES-256 encryption for sensitive information.

Standalone Platform

Complete all-in-one grievance management platform designed to replace outdated systems with modern union administration tools.

Technical Specifications

Modern technology designed for today's mobile workforce

Mobile-First Design

Responsive design addressing the 80% deskless workforce with touch-optimized interfaces.

Built-in Analytics

Comprehensive analytics dashboard tracking grievance patterns, resolution times, and performance metrics for data-driven decisions.

Role-Based Permissions

Granular permission system for different user roles including admin, union representatives, and members with customizable access levels.

Member Interaction Portal

Dedicated member portal for filing grievances, tracking case status, communicating with representatives, and accessing union resources.

See Grievance Management in Action

Schedule a personalized demo to see how our digital grievance management system can transform your union's dispute resolution process.

We'll contact you within 24 hours to schedule your personalized demonstration. No sales pressure - just a genuine exploration of how we can help your union.